Refund Policy

Refunds & cancellations

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Walby Farm Park and yourself.

Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. An online Booking Fee of £2 per online booking is payable, inclusive of any applicable taxes. Once you have paid, we will not increase the price of your tickets. Prices displayed on the site are subject to change without notice.

No Cancellations, Refunds or Exchanges

Unfortunately we cannot issue any refunds for cancellations, there are NO REFUNDS available for tickets. 

If you need us to change the date of your booking, there will be a £2 per ticket admin fee, this is only where there is availability and must be paid before the booked day of visit and before the transfer takes place. Please ring our Welcome Team on 01228 573056 to arrange this.

Where entry is sought on a different date and the correct move booking fees are paid to move the booking, if the Online Ticket purchase price is higher than the ‘on the day’ admission charge no refund will be given. ‘On the day prices’ exclude any current on the day offers/discounts.