IMPORTANT INFORMATION PLEASE READ BEFORE BOOKING:
Arrival times are staggered to ensure social distancing is possible. Please follow Government guidelines and only book for your household / support bubble with a maximum of 6 people (minimum 1 child).
Please arrive 15 minutes before your timeslot. It is your responsibility to arrive 15 minutes before the start of your session so please allow plenty of time to get to us.
Please come dressed for the weather, our Father Christmas on the Farm is mostly undercover but not indoors. It’s essential all visitors aged 11 and over (who are not medically exempt) wear a face covering, face coverings must be worn in all undercover areas and our Animal Barn.
Annual Pass holders must purchase Father Christmas on the Farm Annual Pass tickets and present a valid Annual Pass card.
Please use the calendar to select the date and time of your visit. Your time slot is the start time of your Father Christmas on the Farm visit, please arrive 15 minutes before your start time.
You will be sent a Booking Confirmation email with your QR code and your booking reference. There is no need to print out the email, you can show it on your phone or just make a note of the reference number.
All tickets purchased online are valid for the time and date chosen and are non-refundable.
Please select your timeslot carefully, there are NO REFUNDS available for Father Christmas on the Farm tickets. If you need us to change the date of your booking, there will be a £2 (per ticket) admin fee, this is only where there is availability.
Please also book play sessions in the Adventure Play Barn and Milecastle 62 as part of the online booking process.
This event has been planned with all Covid safety regulations and legislation in mind, we are doing our very best to comply with all safety procedures. Between tickets going on sale and the event happening we will constantly monitor and update any aspects needed to ensure we remain within the guidelines. We do need your support with this so please do not book to come along with family/friends who do not live in your household/are not part of your support bubble. We appreciate this is disappointing however we all have to do our bit and follow the rules to keep everyone safe.
Visitors who have any of the below documentation are entitled to one free essential carer ticket, the visitor with the disability and any further members of their party will pay full price. You will be asked to present a paper copy of your documentation to a member of our Welcome Team on arrival, please have it ready. Please note if you do not have valid evidence you will be charged full price admission. You will need one of the following documents:
- Disability Living Allowance or Attendance Allowance award letter (dated within the last 12 months).
- Personal Independence Payment letter (dated within the last 12 months).
- Letter from GP or consultant (dated within the last 12 months) confirming the need for a full-time carer. This does not need to be a letter of diagnosis.
For visitors who require more than one essential carer we ask that you bring documentation (as above) to support this.
It is essential to purchase a ticket for each person attending the event. Please book a free ticket for children under 1 year old, this ticket includes no involvement in any of the activities, and there will be no gift from Father Christmas with this ticket.